Frequently Asked Questions
Our Slipcovers
Yes, all our slipcovers are designed with convenience in mind. They are machine washable and dryer friendly for easy care. Just follow the washing instructions on the label to keep your slipcovers looking fresh. More specs available here: https://rockincushions.com/pages/sustainable-stylish-fabrics
Rockin Cushions slipcovers are made specifically for IKEA furniture. With the exception of our "universal" products, they WILL NOT FIT other brands. We would appreciate as few returns as possible. Please do not purchase our covers if you don't have the appropriate furniture model.
Exclusively for our business customers, we are able to make slipcovers for custom furniture. Minimum quantity is required. Please email us for more information: info@rockincushions.com
Unfortunately, we are unable to make custom sized slipcovers, unless you are a business customer.
Some of our slipcovers are exact replicas and some are not. This is because IKEA does not make slipcovers for some models, so we have designed our own. Our Skruvsta covers for instance, is a cover we designed ourselves.
Orders and Returns
You can return or exchange items within 30 days of receipt. Please see our return policy for more details: https://rockincushions.com/pages/return-refund
You will receive an email confirmation with a tracking number when your order ships. You can also track your order by logging into your account and visiting the order history section.
Shipping and Delivery
All orders ship within 2 business days. Please allow 7-14 days for delivery. International shipments may require an additional few days to clear customs.
Please view the list of countries on the final checkout page. If your country is not shown, please contact us and we can arrange delivery with another courier of your choice.
Our preferred carrier is UPS and regular mail for international deliveries.
Custom duties are exempt for Australia and New Zealand. For other countries, you have the option to select Duties Delivery Paid (pre-pay) for international orders on the checkout page. Please note that if you don't pre-pay customs duties, you MAY be subject to pay duties upon delivery at the destination. Due to the unpredictable nature of customs duties, we are not able to confirm if or when duties will be imposed.