Frequently Asked Questions
Yes, some of our fabrics are machine washable. Others require dry cleaning, to maintain their color. You may also hand wash in Woolite, but air drying is highly recommended for all fabrics. Sunbrella fabrics are machine washable and bleachable. Please view the instructions on each listing.
All orders ship within 2-3 days. Please allow an extra week or two for international delivery. Domestic USA shipments take 3-5 business days.
Rockin Cushions slipcovers are made specifically for IKEA furniture. They WILL NOT FIT other brands. We make to order and would appreciate as few returns as possible. Please do not purchase our covers if you don't have IKEA furniture.
Unfortunately we do not make covers for custom furniture and are unable to produce special sizes.
Unfortunately, we are unable to make custom sized slipcovers
Rockin Cushions slipcovers are not exact replicas of the IKEA brand. This is because we use fabrics of differing content (cotton, polyester etc). Some fabrics stretch better than others. For this reason, we use invisible zippers and other notions to accommodate. Our covers are made to make your IKEA furniture look better, not the same.
Yes, every package is insured against loss, theft and damage. Please file a claim here: https://claims.route.com/
Please view the list of countries on the final checkout page. If you country is not shown, please contact us and we can arrange delivery with another courier of your choice.
Duty/customs and brokerage/handling fees may be charged by your local authority. The receiver is responsible for the payment of duties and taxes when applicable. Unfortunately, we are unable to itemize these charges on our checkout page because they are determined by your local authorities. Personal information/identification may be required by the shipping company for custom clearance purposes. We appreciate any feedback you have when receiving your order in a foreign country.
Our preferred carrier is UPS and regular mail for international deliveries.