Frequently Asked Questions
General Questions
Unfortunately, we do not recommend machine washing, which is very damaging to fabric. We specialise in higher end upholstery fabrics and linens that require dry cleaning, to maintain their color. You may also hand wash in Woolite, but air drying is highly recommended for all fabrics.
All orders are produced on demand and have a 2- 3 week processing time. Please allow an extra week or two for international delivery. Domestic USA shipments take 3-5 business days.
Rockin Cushions slipcovers are made specifically for IKEA furniture. They WILL NOT FIT other brands. We make to order and would appreciate as few returns as possible. Please do not purchase our covers if you don't have IKEA furniture.
Unfortunately we do not make covers for custom furniture and are unable to produce special sizes.
Please contact us with your specific request, to see if your fabric is suitable for a custom order. Please note that custom orders are non-returnable and we are unable to guarantee a perfect fit.
Unfortunately, we are unable to make custom sized slipcovers
Rockin Cushions slipcovers are not exact replicas of the IKEA brand. This is because we use fabrics of differing content (cotton, polyester etc). Some fabrics stretch better than others. For this reason, we use invisible zippers and other notions to accommodate. Our covers are made to make your IKEA furniture look better, not the same.
We accept returns and exchanges within 30 days of purchase. Soiled, damaged or washed items will not be refunded. If there is a problem with your order, please contact us: info@rockincushions.com
International Delivery Information
Please view the list of countries on the final checkout page. If you country is not shown, please contact us and we can arrange delivery with another courier of your choice.
Duty/customs and brokerage/handling fees may be charged by your local authority. The receiver is responsible for the payment of duties and taxes when applicable. Unfortunately, we are unable to itemize these charges on our checkout page because they are determined by your local authorities. Personal information/identification may be required by the shipping company for custom clearance purposes. We appreciate any feedback you have when receiving your order in a foreign country.
The United States Postal Service (USPS) distributes mail using the local mail service of each country. For instance, a USPS package mailed to Australia will be delivered by the Australian Post. Tracking information can be tracked at www.usps.com. Once your package has arrived in the destination country, we recommend contacting your local post office for further delivery information. List of national postal services.
Armchair
The Tullsta armchair slipcover has an invisible zipper down the back of the chair and no pleats around the legs for a streamline look. Piping is not included.
Ektorp covers have an invisible zipper down the back of the chair and pleating around the legs. Piping is not included. The footstool cover is one piece with two invisible zipper closures that go over the entire box. You will need to remove this cover to access the lid and contents of the footstool.
Poang cushion styles are explained in the slipcover guide. The slipcovers are not replacement cushions, they are made to go over your existing cushion (cover and foam inserts) for a cosmetic upgrade. The slipcovers DO NOT have padding. The chair cushion body does not have Velcro, as it tends to shift over time and not align correctly with the frame. As it is a second cover over the original, it is not needed for the cushion to fit snugly on the chair. The footstool cover has Velcro on the bottom to secure it to the footstool frame.
Covers for the kids Poang chairs can be purchased in the "Outlet" section.
The Koarp slipcover has two invisible zippers on the back rear edges of the slipcover, along with Velcro. You will need to unscrew the bottom frame to slip it over the chair.
Office
Skruvsta slipcovers are loose-fitting and have a drawstring closure beneath the seat. The slipcover includes chair and seat covers.
Outdoor
Although IKEA changes the names of it's products, their sizes largely remain the same year after year. If you have an older cushion, please compare your size with those on the IKEA website. Please do not purchase for non-IKEA brands. Please contact us if your style name is not shown.
Covers are made specifically for IKEA cushions. Simply match the style name on the tag of your IKEA cushion, with the options on the listing. All pieces are sold individually.
Covers are made specifically for IKEA cushions. They will not fit non-IKEA brands, even if the measurements appear to be the same. For your reference, here are the IKEA cushion measurements: Arholma Back Cushion: Arholma Seat Cushion: Hallo Back Cushion: Hallo Seat Cushion: Kungso/Froson/Duvhol Back Pillow: Kungso/Froson/Duvhol Seat Cushion: Havsten Back Pillow: Havsten Seat Cushion:
17 x 23 x2 "
25 x 25 x 4 "
24 x 17 x 2 "
24 x 24 x 3"
24 x 17 x 3"
24 x 24 x 5 "
34 x 22 x 8"
34 x 32 x 8"
Unfortunately, we are unable to make custom sizes.
Outdoor seat covers have an invisible zipper closure. Fold your cushion insert in half to insert inside the cover, before releasing the cushion. Please do not purchase for non-IKEA brands. Watch the video to see how to install your cover.
Outdoor pillow covers have a KNIFE edge design, without a gusset (side panels), and one invisible zipper. Please do not purchase for non-IKEA brands. Watch the video to see how to install the cover.
Please review the fabric content and cleaning instructions on each listing. Polyester fabrics are best for shady areas. Sunbrella fabric is best for outdoor sunny areas, as colors won't fade. All fabrics are water resistant and quick drying, but they are not waterproof (like vinyl).
Sofa
The Knopparp slipcover is designed to go over your original cover. It is not a replacement. It features one invisible zipper on the back side of the chair. It is slightly longer than the original sofa cover.
Chairs
There are two seat sizes in different countries. Please note that chair height is not affected. Large size: Current size in USA / Canada stores. Small size: Current size in Europe, Australia, Asia, and chairs purchased before 2009 in the USA / Canada.
The barstool covers are made to fit snug. They have Velcro to attach to the chair frame. The seat sizes are the same regardless of stool height. Please do not purchase for non-IKEA brands.
The regular style dining chair covers are made to fit snug. They have Velcro to attach to the chair frame. The long style does not have Velcro. Please do not purchase for non-IKEA brands.